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Credit Coordinator

Mediclinic Middle East
Dubai  -  United Arab Emirates
7 Current Jobs Openings

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MEDICLINIC MIDDLE EAST PO Box 123812, Dubai, UAE Building 53, 3rd floor Dubai Healthcare City, Oud Metha, United Arab Emirates
Job Detail

  • Industry:
  • Job Type:
    Full Time
  • Salary (Dirham):
    As per Industry Standards
  • Job Location:
    Dubai, United Arab Emirates
  • Minimum Education:
    Bachelors Degree
  • Minimum Experience:
    3 Years
  • Apply By:
    Feb 20, 2018
  • Job Posting Date:
    Jan 05, 2018

Job Description

Credit Coordinator job vacancy at Mediclinic in Dubai. 

Business Unit: Mediclinic City Hospital
Department: Administration
Job Type: Permanent
Location - City: Dubai
Location - Country: United Arab Emirates

Job Description: 

Leads the back office team and is responsible for ensuring that the duty rota is prepared and staff allocation to various shifting schedules are done as per the Hospital’s operational needs.
Ensures that bills are completely screened and that missing information is completed
Coordinates with billing cashiers, doctors and nurses to ensure that billing information is accurate and complete.
Ensures that completed bills with the relevant supporting documents are dispatched to insurance companies within the stipulated period.
Responsible for updating payments and dispatching bills in the system.
Effectively utilizes age analysis report to accurately identify outstanding balances.
Ensures that statements of accounts and reminders are sent to clients as per the set guidelines.
Responsible for ensuring that collection targets are met and that payments are received and processed in accordance to the Hospital’s policies and procedures.
Manages the processing of journal entries for write-offs and write-backs in accordance to the Hospital’s policies and procedures.
Oversees the resubmission of disallowed bills within the stipulated period to insurance companies.
Prepares the final reconciliation statement within the stipulated time frame in coordination with the Insurance Manager.
Prepares and analyzes reports on dispatch, collection and disallowance 
Audits credit notes
Responsible for ensuring that strict confidentiality related to medical records and other data is maintained.
Generates monthly reports and submits these to the Accounts Receivables Manager and other managers as required.
Oversees the proper filing of documents
Identifies staff training needs and arranges for training to occur as and when needed.
Ensures that set individual targets are met as per the agreed period.
Assists the Accounts Receivable Manager during the performance management process
Plans and manages the Debtors Clerk’s overtime and ensures that prior and proper authorization is received
Orients and trains newly hired Debtor’s Clerks


Experience in deal with the submission, resubmission, medical coding & DRG 
Previous work experience in the Healthcare Industry or in a similar environment
At least 3 years supervisory experience 
Previous experience working in a similar team lead role
Strong background in liaising with local insurance companies and other TPA’s

Key Outputs:

The Credit Coordinator is an account receivables role that leads the back office team and is responsible for ensuring the accurate and timely collection of funds from insurance companies and corporate partners as per the ageing analysis.

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